Cookie Policy

Last updated: September 11, 2026

What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and understanding how you use our website.

How We Use Cookies

Essential Cookies (Always Active)

These cookies are necessary for the website to function properly. They cannot be disabled.

  • Authentication Cookies

    Keep you logged in during your session and remember your login status.

  • Security Cookies

    Protect against fraud and ensure secure transactions.

  • Session Cookies

    Maintain your session data as you navigate through our site.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Google Analytics

    Helps us understand website traffic and user behavior to improve our services.

  • Performance Cookies

    Collect information about how visitors use our website, such as pages visited and time spent.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization.

  • Location Cookies

    Remember your location preferences for transportation services.

  • Preference Cookies

    Remember your language and display preferences.

Third-Party Cookies

We may use third-party services that set their own cookies. These include:

  • Google Maps

    For location services and address validation.

  • Payment Processors

    For secure payment processing (Stripe, PayPal, etc.).

  • Communication Services

    For SMS and email notifications.

Managing Your Cookie Preferences

You can control and manage cookies in various ways:

  • Browser Settings

    Most web browsers allow you to control cookies through their settings. You can usually find these settings in the 'Options' or 'Preferences' menu.

  • Opt-out Links

    We provide links to opt-out of third-party cookies where available.

  • Cookie Consent Banner

    Our website may display a cookie consent banner to allow you to make choices about non-essential cookies.

Legal Requirements in the United States

California Consumer Privacy Act (CCPA)

In California, the CCPA requires businesses to:

  • Inform consumers about data collection

    Disclose what personal information is collected and how it's used.

  • Provide opt-out rights

    Allow consumers to opt-out of the sale of their personal information.

  • Cookie consent for non-essential cookies

    Obtain affirmative consent before placing non-essential cookies.

Federal Trade Commission (FTC) Guidelines

The FTC requires that cookie practices be:

  • Truthful and transparent

    Clearly disclose cookie usage in privacy policies.

  • Not deceptive

    Avoid misleading consumers about data collection practices.

Cookie Retention

Different types of cookies have different lifespans:

  • Session Cookies

    Deleted when you close your browser.

  • Persistent Cookies

    Remain until deleted or expired (typically 30 days to 2 years).

  • Authentication Cookies

    Usually expire after 24 hours of inactivity.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Email: [email protected]

Phone: (650) 799-9921

Address: Trust Medical Transportation, Privacy Department


This cookie policy is designed to comply with US privacy laws including CCPA and FTC guidelines. For the most current information, please check our Privacy Policy.